Legal
ALYACO Privacy Policy
This Privacy Policy explains how ALYACO collects, uses and protects your personal information when you use the services offered at alyacohome.com.
1. Who We Are
Your personal data is processed by WRITTEN BIRD LLC (30 N Gould St, Ste N Sheridan, WY 82801 US) as the data controller, for the purposes described below and in accordance with applicable privacy laws, including the Australian Privacy Act 1988 and the Australian Privacy Principles where they apply.
2. Information We Collect
When you place an order on alyacohome.com, we collect your name, delivery address, phone number and email address. While you browse the site, anonymous usage data may be collected through cookies. ALYACO does not store your payment card details; payments are processed through the secure infrastructure of licensed payment providers.
3. How We Use Your Information
Your personal data is used to process and deliver your orders, keep you informed about your order status, comply with legal obligations and provide customer support.
4. Sharing Your Information
Your data is shared only with shipping carriers to deliver your order, with payment providers to process your payment, and with public authorities where legally required. ALYACO never sells or rents your personal data to third parties for marketing purposes.
5. Data Retention
Your personal data is retained only for as long as required by applicable law (including tax and commercial record-keeping obligations) and is deleted, destroyed or anonymised once that period expires.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct or delete your personal data, restrict or object to its processing, and request a copy of the data we hold about you. To exercise these rights, contact ALYACO customer service (info@alyacohome.com).
7. Cookies
alyacohome.com uses essential and performance cookies to improve your shopping experience. You can change your cookie preferences at any time in your browser settings.